Terms of Conditions of Sale

We want you to be happy with your purchases. To ensure your satisfaction and for the protection of our customers and Deco-World, we have a Return Policy that we honor.

Return Policy Procedure

1. If you are not pleased with your purchase for whatever reason and wish to return it, simply contact us in writing within 8 days after delivery to let us know. Please note this is not available to customers outside the EU who have purchased a large item (eg. furniture) that has been shipped.

Terms Of Sale at the time of purchase

2. We will acknowledge your return request within 3 working days via email or telephone.
3. You will ship/post the item back to us.
* We strongly advise the item to be returned via the original carrier, in its original packaging.

* We recommend you use delivery tracking and get a delivery receipt.
4. We will verify the returned item has arrived and will issue a full refund within 30 days .

Additional Return Policy Information

* This policy does not apply to customers outside the UK, please contact us for returns if you are purchasing outside the UK.

* Damaged items are handled separately as described immediately below.
Damaged in transit Item Procedure
* Please do not return items damaged in shipment/postage, as doing so will void the shipping insurance.
* To begin the process, please contact us and alert us to the damage.
Be sure to retain all original packaging as well as all pieces of the damaged item, as the shipping agent will request to examine them. * In the event that you, the recipient, files the claim, we will provide you with the necessary insurance information.

Items not as described

Items described as "very good condition" and "excellent condition" and "mint condition" are used to describe items for their age, generally 80 yrs old plus, this does not infer they look like they're 'brand new'. If you aren't sure, please ask for a free no obligation detailed condition report of the item, prior to purchase. We will endeavor to be as accurate as possible when describing any item. If when you receive the item it is not as described on the site, we will offer you a full refund or if you wish we will try and remedy by replacing like for like or restoring back , in the case of damage in transit.

We strongly advise the item to be returned via the original carrier and in its original packaging.

* We recommend you use delivery tracking and get a delivery receipt.

4. We will verify the returned item has arrived and will issue a full purchase price exchange offer or refund within 30 days .

Our Policy is designed to help ensure a smooth, enjoyable buying experience.

Electronic communications

When you visit Deco-World.com or send e-mails to us, you are communicating with us electronically. We communicate with you by e-mail or by posting notices on the website. For contractual purposes, you consent to receive communications from us electronically and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. This condition does not affect your statutory rights.
By reading and visiting Deco-World.com you understand and agree to our terms and conditions.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Deco World 2-3 Grenville Street, Bideford, North Devon EX39 2EA United Kingdom